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Privacy Policy

Last Updated: March 2026

1. Introduction

Brainiar (“Brainiar,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and business information you provide when interacting with our website and services.

This Privacy Policy explains how Brainiar collects, uses, processes, stores, and protects information obtained through:

By accessing the Brainiar website or purchasing any Brainiar service, including the DIAGNOSE engagement, you consent to the practices described in this Privacy Policy.

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2. Information We Collect

Brainiar may collect several categories of information when users interact with our website or services.

Personal Identification Information

Information you voluntarily provide may include:

This information may be collected when you:

•submit a website form

•purchase a Brainiar service

•complete a DIAGNOSE intake questionnaire

•communicate with Brainiar representatives

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Business and Operational Information

When participating in a Brainiar service engagement, including the DIAGNOSE engagement, clients may voluntarily provide business and operational data including:

•revenue metrics

•job or project values

•marketing channel data

•lead generation processes

•sales conversion data

•staffing information

•CRM usage

•operational procedures

•customer acquisition metrics

This information is used exclusively for the purpose of evaluating revenue performance and providing consulting services.

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Payment Information

Payments for Brainiar services may be processed through secure third-party payment processors.

Brainiar does not store full credit card numbers or sensitive payment credentials on its own servers.

Payment processors may collect:

•billing name

•billing address

•payment card details

•transaction data

These processors maintain their own privacy policies governing their handling of payment information.

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Technical and Website Usage Data

When visiting the Brainiar website, certain technical information may automatically be collected, including:

•IP address

•browser type

•device type

•referring URLs

•pages viewed

•session duration

•approximate geographic region

This information helps Brainiar understand website usage and improve the performance of its services.

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3. How Brainiar Uses Collected Information

Brainiar may use collected information for the following purposes.

Service Delivery

To provide Brainiar services including:

•conducting revenue diagnostics

•evaluating operational performance

•generating Revenue Performance Reports (RPR)

•communicating findings and recommendations to clients

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Client Communications

To communicate with clients regarding:

•service inquiries

•engagement updates

•delivery of reports or materials

•operational support

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Operational Improvement

To improve Brainiar services, website functionality, and user experience.

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Security and Fraud Prevention

To maintain platform security, prevent fraud, and protect the integrity of Brainiar systems.

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Legal Compliance

To comply with applicable laws, regulatory requirements, or lawful government requests.

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4. Client Data Processing and Confidentiality

Brainiar understands that clients may provide sensitive operational and financial information when engaging Brainiar services.

Accordingly, Brainiar maintains strict internal standards regarding the processing and confidentiality of client data.

Confidential Treatment of Client Information

All business information submitted to Brainiar during a service engagement, including DIAGNOSE intake responses and supporting documentation, is treated as confidential.

Brainiar will not disclose client operational information to any third party except in the following limited circumstances:

•when required by law or lawful court order

•when necessary to operate essential service infrastructure through trusted vendors

•when explicitly authorized by the client

Brainiar does not sell or distribute client operational data.

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Purpose Limitation

Client-provided data is used solely for:

•performing the requested Brainiar service

•analyzing operational revenue performance

•preparing consulting deliverables

Client data will not be used for unrelated commercial purposes.

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Internal Access Controls

Access to client data is restricted to:

•authorized Brainiar personnel

•systems necessary to deliver services

•infrastructure providers supporting secure operations

Access is limited to the minimum required to perform the requested service.

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Aggregated and Anonymized Insights

Brainiar may analyze anonymized, aggregated operational trends across industries for internal research or service improvement.

Such insights will never contain identifiable client information.

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5. Information Sharing

Brainiar does not sell personal information.

Information may only be shared in the following limited circumstances.

Service Providers

Brainiar may use trusted third-party service providers to support operations, including:

•payment processing

•website hosting

•analytics tools

•secure data infrastructure

•workflow automation platforms

These providers are required to maintain reasonable security protections.

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Legal Requirements

Brainiar may disclose information if required to do so by law or in response to lawful government or court requests.

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Business Transfers

If Brainiar undergoes a merger, acquisition, restructuring, or asset transfer, information may be transferred as part of that transaction subject to equivalent privacy protections.

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6. Data Security

Brainiar takes reasonable administrative, technical, and organizational measures to protect information from:

•unauthorized access

•alteration

•disclosure

•destruction

Despite these efforts, no digital storage or internet transmission method can be guaranteed to be completely secure.

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7. Data Retention

Brainiar retains personal and business information only for as long as necessary to:

•provide services

•maintain operational records

•comply with legal obligations

•resolve disputes

Data that is no longer necessary may be securely deleted or anonymized.

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8. Your Privacy Rights

Depending on your jurisdiction, you may have rights related to your personal information, including the ability to:

•request access to personal information held by Brainiar

•request correction of inaccurate information

•request deletion of personal information

•request restriction of certain data processing activities

Requests may be submitted using the contact information below.

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9. Cookies and Tracking Technologies

The Brainiar website may use cookies or similar technologies to:

•understand website traffic

•improve site functionality

•enhance user experience

Users may disable cookies through their browser settings, although certain site features may not function properly.

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10. Third-Party Websites

The Brainiar website may contain links to external websites operated by third parties.

Brainiar is not responsible for the privacy practices of those websites.

Users should review the privacy policies of any external websites they visit.

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11. Children’s Privacy

Brainiar services are intended for business professionals and are not directed toward individuals under the age of 18.

Brainiar does not knowingly collect personal information from minors.

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12. Changes to This Privacy Policy

Brainiar may update this Privacy Policy periodically to reflect operational, legal, or service changes.

Updated versions will be posted on the Brainiar website with a revised “Last Updated” date.

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13. Contact Information

Questions regarding this Privacy Policy or requests related to personal information may be directed to:

Brainiar

Email: privacy@brainiar.com

Website: brainiar.com/privacy